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Terms of Service

Terms of Service

Effective Date: October 16, 2025
Website: https://www.dawghauscreative.com
Company: Dawg Haus Creative, LLC
Contact: info@dawghauscreative.com

1. Acceptance of Terms

By accessing or using the Dawg Haus Creative website (“Site”) or engaging our creative, marketing, or consulting services (“Services”), you agree to these Terms of Service (“Terms”).
If you do not agree, please do not use our Site or Services.

These Terms apply to all visitors, users, and clients.

2. About Dawg Haus Creative

Dawg Haus Creative, LLC (“we,” “our,” “us”) is a full-service creative marketing and video production agency based in Savannah, Georgia.
We provide digital marketing, branding, web design, content creation, and consulting services for businesses of all sizes.

3. Use of the Website

You agree to:

  • Use the Site for lawful purposes only

  • Not attempt to disrupt, hack, or misuse the Site’s functionality

  • Not copy, reproduce, or distribute our content without permission

We reserve the right to restrict access, suspend accounts, or terminate service for any misuse.

4. Client Engagements

When engaging our Services:

  • A written proposal or agreement will outline scope, deliverables, timelines, and fees.

  • A deposit or retainer may be required before work begins.

  • Any changes to project scope after signing will be subject to a change order or revised quote.

We commit to high-quality creative work delivered on schedule, provided the client supplies necessary information, feedback, and approvals in a timely manner.

5. Payments & Refunds

Payment Terms

  • Invoices are due upon receipt unless otherwise stated.

  • Late payments may incur a 3% monthly finance charge.

  • Work may pause until payment is received.

Refunds

Due to the nature of creative and digital work, payments for completed or in-progress services are non-refundable.
However, Dawg Haus Creative may, at its discretion, issue partial refunds for unused retainers or canceled projects prior to production.

6. Intellectual Property

Ownership Before Payment

All creative materials, designs, videos, or strategies remain the intellectual property of Dawg Haus Creative until payment is made in full.

Ownership After Payment

Once payment is completed:

  • The client receives full rights to final, approved deliverables.

  • Dawg Haus Creative retains the right to display non-confidential work in portfolios, reels, or marketing materials unless otherwise agreed in writing.

Third-Party Materials

Any stock media, fonts, or third-party assets used will remain governed by their original licenses.

7. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project.
This includes trade secrets, strategies, client lists, pricing, or private communications.

8. Marketing & Promotion Rights

Unless otherwise requested in writing, Dawg Haus Creative may:

  • Display completed work (videos, designs, websites, campaigns, etc.) in our portfolio, case studies, and social media channels.

  • Mention your brand name in promotional materials or client lists.

9. Disclaimers

Our website and services are provided “as is” and “as available.”
We do not guarantee that:

  • The Site will always function without interruption or error.

  • Results from marketing campaigns will meet specific business outcomes.

We provide strategic and creative recommendations but cannot guarantee specific ROI, ranking, or audience outcomes due to factors beyond our control (e.g., algorithms, user behavior, market fluctuations).

10. Limitation of Liability

To the fullest extent permitted by law:

  • Dawg Haus Creative shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or Services.

  • Our total liability shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Dawg Haus Creative, its owners, employees, and contractors from any claims, damages, or expenses arising from:

  • Your use of our Site or Services

  • Your violation of these Terms

  • Any content or materials you provide

12. Termination

We reserve the right to terminate or suspend access to our Site or Services at any time, with or without cause, and without prior notice, particularly for nonpayment or breach of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Any disputes will be handled in the appropriate state or federal courts located in Chatham County, Georgia.

14. Changes to These Terms

We may update or modify these Terms at any time.
The revised Terms will be posted on this page with an updated “Effective Date.”
Continued use of our Site or Services constitutes acceptance of any revised Terms.

15. Contact Us

For questions regarding these Terms or any of our policies:
📧 info@dawghauscreative.com
🌐 https://www.dawghauscreative.com